Fractional CSO Services
1
Expand
C Suite's Bandwidth
This solution serves directly the CEO who requires support to drive specific areas of the strategy implementation. A CEO working 16-hour days consistently is a failure waiting to happen. CEOs can dedicate themselves to build strategic partnerships, network at nauseum to get or keep traction. Since a CEO cannot be everywhere and anywhere because it leads to delivering nothing of substance and longevity, this solution is here to expand the CEO's bandwidth in driving the day2day execution of all strategic priorities and avoids the likely dumping of all of this on the COO who is already driving its own successes and key results.
For a fractional costs, this affords support to the entire C suite so the goal, objectives, priorities, key results and KPIs are monitored, followed upon and discussed with all key stakeholders during daily huddles & weekly catch up.
This solution is all about keeping the velocity on decision making, kill interruptions, instills immediate reaction time, clairvoyance on where the team and organization is going, without having all of this fall back on the CEO or the COO at the end of its day or upon her/his return from an overseas trip. It benefits no-one, nor the organization. Been there, done that. Seen it.
Do not repeat.
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Monthly Rates: From $1,000 to $9,500 based on the 6 revenue tiers from
$0 to $100M
Hourly Rates: From $150 to $195
2
Repair Mode: "ON"
The Organization's Reset
When leadership is in repair mode, (see CEO fractional services under this section) the plan the leadership will execute is developed herein and with this solution. This is not a repair solution for failing strategies.
Strategies either deliver at target or outperform or they don't.
If they don't, there is not much of a fixing to do, just create a new one, execute again and measure the traction, fail, tweak, fail, tweak, learn and repeat, though this cycle is not free. It is mostly based on how many investment rounds can be had before the investor pool says enough is enough. The plan under this solution is to stabilize, reconcile the key stakeholders, so discussions can be had again without character attacks, gossips, backstabbing and passive aggressive behaviors. In some instances, the constant poor performance of systems and tools can drive stakeholders and personnel to "throw in" the towel; in other organization, if the customer facing activities lack profoundly talented and trained personnel it will upsets the value chain at the most upstream level and as such, the poor performance will permeate throughout the entire organization. The same is true for products that gradually do not deliver the value expected, where regardless of what the personnel does and how it performs and/or taking on more sophisticated management frameworks, the customers keep on returning products or never return which makes impossible for people to take pride in the service delivery they are part of. It is customer complaints after complaints, and this is a killer to any organization's morale. People want to show up and do what is right. No one wants to be set for failure. This service refocuses on a purpose, a goal, objectives, and drives to radical transparency, candid idea conversations in an idea meritocracy context.
(See Ray Dalio's work on radical transparency and refer to Jim Collins' The Stockdale Paradox on facing the brutal facts).
Monthly Rates: based on scope & the 6 revenue tiers from
$0 to $100M
Hourly Rates: $250
3
Growth
=
xChange
(Differentiation+Clarity+
Accountability)
When teams can speak to each other and debate ideas with respect, the beginning for growth can take place. If you are still hurling cats and there is a lot of territory fighting rather than innovation and market discussions, then addressing the WHO is on the bus is number one. This solution undertakes groundbreaking brainstorming sessions on setting a 15-year goal, defining core values and principles, identifying catalytic mechanisms, setting objectives and cascading them. Identifying priorities as the key results you want to have delivered. Set up Top3Top5s, meeting groups and calendars of such groups to promote performance accountability, proactive behaviors, including financial dynamic forecasting and leading indicators. This takes on the entire allocation of the chart of accounts to each key stakeholders, so everyone has a responsibility to specific sections of the balance sheet, income and cash flows statements.
Moreover, it takes on the development of differentiations with setting 3 brand promise guarantees and focuses on innovating in the delivery of goods and services in ways the competition would have an extremely hard time to replicate while the customers are ripping the value of such differentiation. This makes the competitors irrelevant which drives growth.
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Monthly Rates: based on scope & the 6 revenue tiers from
$0 to $100M
Hourly Rates: $250
fractional CEO